Flexydial is an automated contact center solution that can increase your productivity by 80% or more.
Increased profits: Our solution automatically dials customers from a database & transfers only connected customers to waiting agents. More contacts = more productivity = more profit per seat.
Better management: Is the agent talking to the customer or her friend? 100% recording on all calls will let you know. How many calls did they make? How many customers were spoken to? Is the new database you sourced any good? All this information is available to you through real time reports. Best of all, access to these reports is available on your mobile or laptop from anywhere in the world. The system can be configured to send you (and your colleagues) an end of day report by mail, automatically.
100% compliance: National DNC databases are in the millions of records & growing. Manually scrubbing the database is not fool proof. Flexydial is the only real-time scrubbing solution in the market that automatically updates the DNC database twice weekly. It also scrubs all numbers as they are dialed to ensure that you never call another DNC customer again.
0% headache: Technology solutions have always been expensive. Calling is a real time process that cannot afford to go down. We offer the entire technology stack on pure OPEX, without lock-ins or long term commitments.
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